Contact Us

Contact Us

For order inquiries, please email customerservice@thelumishop.com

For influencers marketing, please email content@thelumishop.com

For wholesale, PR, marketing, press and any other inquires, please email  info@thelumishop.com

Please allow 1-3 business days (we do not work during the weekends/holidays) to receive a reply from us
Response time may vary and increase from time to time or during the busy seasons before big festivals such as Coachella, EDC Las Vegas, we appreciate your patience!
Do I need to open an account in order to shop with you?

No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Please click on "Login/Register" followed by 'Create An Account' and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.