- We ship worldwide
- Please allow 1-5 business days to process your order
- Delivery Time = Processing Time + Shipping Time
- Standard Shipping: $7.95 (delivers in 5-7 business days)
- Priority Shipping: $12.95 (delivers in 2-5 business days)
- Overnight Express Shipping: $49 (please note USPS does not guarantee overnight delivery, it delivers the next business day in most US addresses, however it could also be delivered in the second business day due to extreme weather conditions/extreme far distances/other unexpected situations)
- Items from THE LUMI SHOP can be returned at customers’ costs in unworn conditions with tags on within 14 days after delivery for STORE CREDIT ONLY
- Rush order service fee (optional): $25. Pease email email@example.com with your order # and title of "RUSH ORDER REQUEST" within 24 hours of purchasing, once we verify your ordered items are in stock, we will send invoice for $25 and ship within 1 business day.
Please allow 1-5 business days to process and ship your order. Priority/Express Mail Service is available upon checkout, please account for processing times. *Rush requests based on availability.
*According to USPS, First-Class delivery speed is not guaranteed. Please also note if natural disasters/extreme weather conditions occur, the delivery may be delayed.(/small>
For all international customers, although we will do our best to help in any way possible, please note that customs/tax fees are out of our control and it is therefore the customer’s responsibility to pay these.
*According to USPS, First Class Mail International deliveries generally take between 7–21 days to arrive, although USPS does not guarantee delivery dates or times for this service. Mail may travel to its destination by ground, air or a combination of both. - United States Post Office
We are not responsible for damaged/lost items, however, we will gladly assist you in any way possible. Some items in your order may be shipped by one of our collaborators and thus may be delivered in multiple shipments.
Please contact us if you have any additional concerns regarding your orders. Our direct email is firstname.lastname@example.org.